HEART
HEART (Holistic Engagement through Allied Recovery & Treatment) team is an addition to Lake Whatcom Center's wide array of services created to increase access to comprehensive, quality, and community-based behavioral health services and promote individual and community resiliency. HEART provides a 24/7 face-to-face intensive community outreach that provides crisis intervention/prevention and recovery stabilization services to adults in a community. Through non-emergent recovery stabilization, outreach services are provided to individuals at risk of, or who have recently experienced a behavioral health crisis.
Key Components and Services
Emergent Crisis Stabilization and De-escalation Outreach Services
Non-Emergent Recovery Stabilization Outreach Services
Behavioral Health Screening and Assessment
Collaborative Development of Plan(s) for Outreach Outcomes and Follow-ups
Care Coordination
Transition Support: for individuals transitioning back into the community from a residential, inpatient, incarceration, or involuntary placement setting.
After-Hours Support/Check-Ins
Symptom Management Services
Medication Monitoring and Support Services
Peer Support Services
Substance Use Screening and Interventions Service
Holistic Engagement through Allied Recovery & Treatment
In addition, the HEART Team provides culturally competent crisis intervention, assessment, case management, and advocacy to individuals in crisis. Professionally trained clinical staff are well-equipped to assist the whole person through a recovery-focused and client-centered approach to increase crisis response and service accessibility while mitigating strain on traditional 9-1-1 services.
Community Center and Recovery Beds
The HEART House also offers Recovery Beds and a Community Center. Both facilities are located at Lake Whatcom’s Sunset apartment complex. The Recovery Beds provide safe housing environment for up to eight individuals needing temporary placement. This stay does not interfere with other housing opportunities or waitlists and is ideal individuals recently out of treatment, inpatient facilities, incarceration, experiencing houselessness, struggling with roommates or any other housing issues, as they work toward their goal of finding safe and permanent housing in the community.
HEART House Community Center provides open hours to the entire community for individuals to have a safe environment to socialize, play games, participate in activities, create, and learn skills such as cooking, painting, etc. The Community Center is open three days a week and has all kinds of recreation including foosball, board games, puzzles, arts and crafts supplies, Wii for video games, Roku for movies and TV shows, magazines, and instruments for playing live music. This is also where community and holiday meals take place in hopes to continue to bring our community together.